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About Us
A Message from Phoenix Security North Wales
If you have visited our site before, you may notice a few changes. We regularly refresh our online presence and refine how we communicate, ensuring our message stays clear, professional, and reflective of who we are.
While much of our core information remains the same, we’ve expanded on certain details to better showcase our services and values. Unfortunately, in recent years we’ve noticed other security providers copying our online content and publishing it as their own.
Although we encourage other companies to embrace our policies and professionalism, we believe credit should be given where it is due. Our team works tirelessly to produce high-quality materials, and it is disheartening when that work is taken without acknowledgment — especially when clients are left disappointed after receiving promises that others cannot match. If you wish to adopt our methods or information, we simply ask that you acknowledge Phoenix Security North Wales as the source.
Who We Are
Since our founding, Phoenix Security North Wales has served a wide range of clients locally, nationally, and across Europe. Our commitment to excellence begins with selecting only the most experienced, reliable, and professional individuals to join our team.
We were established with the mission to set — and maintain — a higher standard of professionalism in the security industry. Too often we have witnessed unprofessional services damage the reputation of both the security contractor and their clients. We work to correct such issues wherever possible, but our goal is to prevent them by delivering excellence from the outset.
Our client base continues to grow every day, built on trust, reliability, and our unique ability to maintain family values within a professional setting. We pride ourselves on building genuine relationships with clients, offering a personal touch that is rare in the industry.
Our team consistently raises the bar for “standard service,” setting examples that other providers have since followed — something we take pride in, provided the credit is given where due.
Our Commitment
You can rely on us to complete every project efficiently, on schedule, and to the highest industry standards. We go above and beyond to forge lasting relationships with our clients and offer businesses across the UK a fair, affordable, and highly effective security service.
We aim to lead the industry by delivering the highest levels of professionalism, loyalty, integrity, and customer service. Our success is built upon three key pillars: our clients, the communities we serve, and our exceptional team.
Why Choose Phoenix Security North Wales?
- Cost-effective, efficient, and highly trained
- FREE site assessments
- Dedicated contract managers
- Fully trained and SIA licensed officers
- Security services delivered to the highest industry standards
- Expert advice and tailored recommendations
- Potential to reduce insurance premiums through our services
Industry Professionals
Phoenix Security North Wales is a trusted, North Wales-based security provider committed to delivering exceptional services for your business, venue, or event — all at competitive rates.
Our extensive team of professional security personnel is highly trained across multiple sectors of the industry, fully vetted, and DBS checked. We pride ourselves on maintaining a professional image, with uniformed officers who remain approachable, calm, and effective in any situation.
We deliver high-quality security services tailored to each client’s needs, ensuring safety, professionalism, and peace of mind.
Recognised as one of the most reputable security companies in North Wales, we are expanding rapidly and building new client partnerships every day.
To find out how we can support your security requirements or to become part of our growing team, contact us via the Contact tab at the top or bottom of this page. We are available 24 hours a day, 7 days a week.
Our Story
Founded in January 2018, Phoenix Security North Wales was created by professionals, for professionals to give local businesses in the North Wales area access to a truly professional security service at an affordable rate.
Our reputation for quality quickly spread beyond our region, attracting clients from England, Ireland, and eventually across Europe. This marked the start of our rapid expansion, providing trusted security services to a diverse range of industries and events.
At the heart of our company is a commitment to supporting our local community and prioritising the needs of our clients. We treat every client relationship as a partnership, ensuring the highest standards of care, professionalism, and attention to detail.
With a dedicated team of experienced professionals, no job is too big or too small — we approach every assignment with the same commitment to excellence.
So, what do we do?
We deliver a comprehensive range of security solutions to individuals, businesses, and events across the UK. Our services are designed to meet the unique requirements of each client, ensuring consistent safety, security, and peace of mind.
We cater to a wide variety of sectors, including:
- Licensed Premises – pubs, clubs, and entertainment venues
- Corporate & Commercial – offices, business parks, and industrial facilities
- Construction Sites – safeguarding projects, equipment, and materials
- Private Venues & Functions – weddings, celebrations, and exclusive events
- Retail Security – shopping centres, malls, and high-street outlets
- CCTV Monitoring – remote surveillance and on-site monitoring services
- Manned Guarding – highly visible, uniformed security presence
All of our services are tailored to suit the specific needs of your venue or business, delivering reliable protection while upholding the highest professional standards.